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Groceries
Personal Care
Dairy & Cheese
Ice Cream
Drinks
Vegetables & Fruits
Snacks & Sweets
Frozen Food
Cleaning ProductsTerms of the Agreement
Agree that you have read, understood, accepted and agreed to these Terms;
1. Acknowledge that your express approval on these Terms will automatically apply once you use the Website and Services.
2. Acknowledge and agree that Foodies and any of its group companies or sister companies or its affiliates offer each of the services detailed below.
3. Acknowledge and agree that Foodies has the right to immediately terminate your access to your account in case you breach any of these Terms.
4. You expressly acknowledges and declare that you are the only responsible person of your data and your account and your inserted password to access your private account on the Website and that you have solely the right to use your account and that it is prohibited for any other person than you to use the account and in case of breach of any of the above, you expressly acknowledge and agree that Foodies has the right in this case to immediately terminate, at its sole discretion, your access to your account and to terminate these Terms.
You agree expressly that Foodies may have access to some or all of your personal data availed on your account and share it with Foodies` employees, or subsidiaries or third parties for availing the services subject of these Terms without prejudice to the Website Personal Data Protection Law.
Foodies has no responsibility over the use of the user account and expressly disclaims any liability therefrom .
you suspect that any unauthorized party , you might be using your account , you are obligated for your own security to notify Foodies immediately by emailing us at ( ) . Be providing your mobile phone number to Foodies pursuant to use of the service, you hereby affirmatively consent to our use of your mobile phone number for contacting you directly in order to perform the services including but not limited to occasionally send notifications , text messages with promotional offers , service updates and reach out to you to survey regarding the quality of our services .
Registration
- If your age is below 18 years, your parents or legal guardians can transact on your behalf if they are registered users/members. We reserve the right to terminate your registration and refuse to provide you with access to the Website if you are under the age of 18 years.
- The Website cannot be accessed by persons whose registration has been suspended or terminated by us for any reason whatsoever.
- You must open an active and valid account on the Website to use Foodies’s services as detailed below:
- You install the Website on your mobile phone; and expressly agree on these terms and to insert the following data:
- You enter your User name to access your account on the Application through your email address;
- You enter your phone number and you enter your address in details.
- You receive a verification code via SMS on you your mobile number and you enter the verification code, and once you receive the verification code and insert it you may start browsing the Website to purchase the Products.
Ordering Products
You browse the Application by searching the products you wish to purchase available in the stock of the Website. You add the displayed Products in the shopping Cart. You add the delivery address, and you view the order and choose convenient payment method and confirm it, you receive a confirmation that your order is successfully submitted.
You hereby agree and expressly acknowledge that the sale of the Products displayed on the Website are products directly sold by Foodies upon availability of the products in the stock. You agree that number of products in Stock may be frequently updated upon availability.
Termination
At it’s sole discretion, Foodies may modify or discontinue service, or may modify suspend or terminate your access to service or the support, for any reason, with or without notice to you and without liability to you or any third party.
In addition to suspending or terminating your access to service or the support, Foodies reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal or injunctive redress.
Even after your right to use the support is terminated, your account will remain enforceable against you.
You may terminate account at any time, however Foodies do not guarantee it’s termination due to technical availability. All provisions which by their nature should survive to give effect to those provisions shall survive the termination of account.
Delivery
User might be contacted by Foodies to confirm the order if the order placed requires more than one delivery personnel to be handled by due to volume limitations.
In all cases, Foodies reserves the right to limit the delivery quantity for particular products or, if needed, not to deliver a particular product at all as per the availability of the groceries.
Groceries will be delivered directly to the delivery address specified by the user.
Goods will be delivered to the front door of private residence as far as accessible and to the reception desk of business users.
Foodies endeavors to deliver groceries within 30 to 60 minutes average delivery time location dependent or as scheduled. Foodies doesn’t and cannot guarantee that the delivery time frames will be met as there may be factors outside of Foodies ‘s control that may result in early or delayed deliveries. you agree that Foodies shall not be liable for any deliveries made outside the expected delivery time frame.
Amending and canceling orders
the user may not be able to amend the order once it has been confirmed as per the technical features provided by the service. A confirmed order is eligible for cancellation for a limited time period until it is disbursed for delivery post to its submission as per the technical specifications of the service.
If, for reasons beyond Foodies’s control such as an incorrect delivery address, after ensuring that he is at the location specified by him to the delivery representative (The customer holds the responsibility to be available at the time of receiving the order).
the recipient’s absence, lack of an access permit, bad weather conditions, or similar, it should prove impossible or possible only with great difficulty.
Foodies is entitled to cancel the user’s order. In this event, the user is not entitled to compensation or pecuniary of kind, however; in case of online payment, the refund will be initiated by Foodies at the soonest possible post the cancellation of the order, it is the responsibility of the bank to transfer the amount to users account, within the duration needed by banks according to banking industry practice for effecting such returns payments.
In case of cancellation of your order after the payment, then that amount of money will be returned as follows: (a) transferring to your debit/ credit card account, or (b) in case of paying in cash, then the money will be returned in cash.
Whenever the product leaves our logistics center, you will be notified by a message sent on your mobile phone includes your shipment number.
The customer holds the responsibility to be available at the time of receiving the order.
Incomplete order fulfillment substitution
User acknowledge that the groceries are subject to stock availability and human errors. Foodies reserves the right to amend your order in whole or in part, at any time and without liability or compensation remove any item that is out of stock, damaged, spoiled, or unavailable for any other reason, to successfully complete your order. It’s in our best intention to maintain the replaced item’s price the same as per the brand you ordered but in case of a higher valued replacement, the price may increase. we do our best to ensure that all items shown on our website are available to order.
IF, however any product you order is out of stock or unavailable we may send you a push notification enabling you to select a substitute. If an item is not delivered, despite being billed, the amount in question will be credited to user at reasonable time after Foodies becomes aware of this.
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